daya Casino & Sportsbook Service Notice

Service availability

We at daya provide our services only where local law permits. Our platform is not available in jurisdictions where online gaming is prohibited by applicable law. We respect the regulatory frameworks established by each region and do not operate in areas where our services would violate local statutes. The availability of daya services may vary depending on your location and the legal environment in your jurisdiction. We maintain this approach to ensure that our operations remain compliant with diverse regulatory standards across regions where our platform may be accessed. Before accessing daya, users should verify that our services are available in their location. We do not name specific jurisdictions as legal or illegal; instead, we defer to each region's applicable law. Our terms of service outline the jurisdictional scope of our offerings in detail. If you are uncertain whether daya services are available in your location, we recommend consulting local legal resources or contacting our support team for clarification. Our commitment to jurisdictional compliance means that access to our platform may be restricted or terminated if we determine that a user's location falls outside our service area or if we receive legal notice requiring service termination. Members in Jakarta, Surabaya, Bandung, and Medan should verify local regulations before accessing our platform.

Account eligibility

Eligibility to open an account on daya is determined by the laws applicable in your jurisdiction. We do not impose a universal age or eligibility requirement across all regions; instead, we defer to the legal standards established by each jurisdiction. During account registration, you will be asked to confirm that you meet the eligibility criteria under your local law. Our verification process includes identity confirmation to ensure that account holders meet their jurisdiction's eligibility requirements. We collect government-issued identification documents to validate identity and age. If your jurisdiction specifies additional eligibility conditions, we may request additional documentation to confirm compliance. Our registration system is designed to prevent account creation by ineligible users, though we rely on user honesty and document verification to enforce these standards. We do not use age badges or account controls tooling as eligibility markers; instead, we verify eligibility through KYC documentation. If you have questions about your personal eligibility to open an account on daya, we recommend consulting your local gaming regulations or contacting our support team for clarification based on general legal frameworks. We reserve the right to close accounts if we determine that the account holder does not meet eligibility requirements under applicable law.

Local-law responsibility

Users of daya are solely responsible for ensuring that their access and use of our platform comply with the laws and regulations of their own jurisdiction. We provide our services on the understanding that each user has independently assessed the legality of online gaming in their location before creating an account or placing any bet. We do not provide legal advice, and we do not warrant that our services are legal in any particular jurisdiction. The legal status of online gaming varies significantly across regions and can change over time. Some jurisdictions prohibit online gaming entirely; others permit it under specific conditions, licenses, or regulatory oversight. It is your responsibility to understand these distinctions and to act in compliance with your local law. We reserve the right to restrict or terminate access to our platform if we determine that a user's jurisdiction prohibits our services or if we receive legal notice requiring service termination. By creating an account and using daya, you acknowledge that you have made an independent assessment of the legality of online gaming in your location and assume full responsibility for compliance with local law. We are not liable for legal consequences arising from your use of daya in jurisdictions where online gaming is prohibited.

Data and privacy scope

We collect personal data from users to create accounts, verify identity (KYC), process deposits and withdrawals, and comply with anti-money-laundering regulations. This data includes your name, date of birth, contact information, government-issued identification numbers, proof of address, and banking details. We also collect transaction history, betting activity, device information, and account usage patterns for fraud prevention and platform security. Our full data handling practices are outlined in our privacy policyWe do not sell personal data to third parties. Data is stored securely and retained for the duration of your account plus a legally mandated retention period thereafter. You have the right to request access to the personal data we hold about you, and in some jurisdictions, you may request correction or deletion of your data subject to legal and regulatory constraints. Our data collection for KYC purposes is necessary for regulatory compliance and risk management. We use industry-standard encryption and security measures to protect your data from unauthorized access. If you have specific questions about how your data is collected, used, or stored on daya, our support team can provide additional detail during standard business hours.

Contact for legal inquiries

Users with legal questions, jurisdiction-specific concerns, or compliance inquiries should contact our support team. We provide English-language assistance during standard business hours. Our support channels are listed on the platform and accessible through your account dashboard. Response times vary depending on the complexity of your inquiry and support volume, but we aim to address legal and compliance questions within standard service windows. For formal legal notices or regulatory inquiries from government agencies, please refer to the contact information provided in our legal notice pageWe maintain a dedicated compliance team to handle jurisdiction-specific questions, regulatory submissions, and inquiries from local gaming authorities. If you believe our platform is operating in violation of your local law or if you have concerns about your jurisdiction's legal status regarding online gaming, we encourage you to report this concern through our support channels or to your local gaming regulator. We take all legal inquiries seriously and respond promptly to official requests from regulatory bodies.